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Jannie S
1 reviews | Active since Oct 2010
10 Feb 2015, 14:10
Telkom ADSL Line 3 days down yet fault report says
***<br> Telkom adsl line down since Sunday - logged a fault and got sms to say they will contact me in 3 days or even resolve it in 3 days... <br> No ADSL and no contact and more than 3 days...<br> Thanks Telkom...<br> <br> Looking at alternatives as this line will be cancelled soonest...
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Telkom's replyOfficial
10 Feb 2015, 16:20Hello F***,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM87535.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM87535.
Regards,
William Letwaba
Social Media Team
Telkom's reply10 Feb 2015, 16:20
Official
Hello F***,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM87535.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM87535.
Regards,
William Letwaba
Social Media Team