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SONJA ENSOR-SMITH

1 reviews | Active since Mar 2018

28 Mar 2018, 11:11

TELKOM ADSL LINE

I have now battled since the 5th of March for them to sort our ADSL line out. Every time I phone I get a different story. My last 3 calls was they are working on it since the 21st of March, it is now the 28th. We are now without Internet for over a month. What must I do to have this problem sorted out. I want to pull my hair out.

0
Replies (3)
Telkom
Telkom's reply18 Apr 2018, 14:19
Official

Hi SONJA E,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply23 Apr 2018, 20:06
Official

Hi Sonja

Ref ***2 is now closed, kindly confirm if your service is working.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply28 Apr 2018, 17:28
Official

Good evening Sonja

Please advise if the problem still exist?

Regards

Jawaad

HelloPeter Team

Best regards,