AO
Andre O

1 reviews | Active since Jul 2016

20 Dec 2016, 21:18

Telkom ADSL line.

<p>I have for the last five months wasting my money for a service i am unable to use. Im paying for a two meg Adsl line from Telkom and a subscription for a internet service provider. Both of these facilities i cant use as a result of the Telkom line. The speed of the line is only 0.4Mb and thus the modem keeps looking for a faster speed thereby throwing me off the whole time. </p> <p> </p> <p>I have reported this weekly to Telkom who come back with promises which never are upheld. They where at my home with a instrument which they use to measure the speed which I dont know how reliable it is but according to them its fine. On my recent visit to a Telkom shop in Pretoria to see if maybe they could help me I was told that the contract sais up until a two meg line. Not a gaurentee that it will be It can be anything up to a two meg.</p> <p> </p> <p>How pathetic .. When Telkom and my service provider test it they find it running at 0.4 meg 1.6meg under speed. Five months down the road I can still nit sort out the probkm.</p> <p> </p> <p>As I have said. Telkom phones and makes promises and the next thing I get avsms to say how do I rate the service. The call is closed and repairswhere done. Not once has anything been done but yet call is sugned off.</p> <p> </p> <p>I reply that im not happy. They ask the reason but still call is closec and I still sit with a ADSL line that im paying for and cant use.</p> <p> </p> <p>I'm at the point of cancelling all links with Telkom and going to another service provider with wireless network.</p> <p> </p> <p>I heard Telkom people have all left and contractors are doing the work and are not capable of doing the work but yet we have to continue to pay for no service.</p> <p> </p> <p>Help please!!!!!!!!!</p>

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