JH
Johann H
1 reviews | Active since Dec 2011
14 Apr 2015, 20:42
Telkom ADSL is not value for money
Telkom sold me a 10Mbps ADSL Fastest service. I have continuous service interruptions and Telkom technicians told me that my line could not handle that speed and they had to \choke it down "to a maximum of 4Mbps.<br> <br> I still encounter daily service interruptions and I only receive sms messages that the service was tested and working fine. Only to have further interruptions the following day.<br> <br> Even though i received a message that I will receive credit for days without service"
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Replies (1)Telkom's replyOfficial
14 Apr 2015, 20:46Hello Johann-vH,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM103499.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM103499.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply14 Apr 2015, 20:46
Official
Hello Johann-vH,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM103499.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM103499.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
