Telkom ADSL in a nutshell

<p> </p> <p>Ever since we installed our Telkom ADSL line, the internet has been disconneting every 10 minutes and when the phone rings you can forget about a connection.</p> <p> </p> <p>We started off with a 10meg line, but Telkom somehow did not think about letting us know that our area does not support that line. 2 years down the line, they dropped us down to a 4meg line and, shortly after, a 2meg. </p> <p> </p> <p>Recently, our internet is unstable and I phoned them 3 times already to come out and fix the problem. The first time, they did not log the complaint. The second time, I waited for a week and received an sms that someone looked at the line and nothing was wrong. Two things:</p> <p>-Why didn't they come out to the house like I requested in the first place?</p> <p>-What exactly did they check? (because what they "checked" was already checked when I was on the phone with them)</p> <p> </p> <p>The third time, they finally set a date. This date had to be moved and I am still waiting on them.</p> <p> </p> <p>I guarantee that they will be on my case the moment I refuse to stop paying for internet.</p> <p>Why can't they give me the service I am paying for? </p> <p> </p> <p>Please, Telkom, just burn to the ground and let a competent company take over, because I am sick of you.</p>