telkom adsl ignorance or appathy

<p>0 feedback, 0 service, 0 communication and 0 assistance...</p> <p>I have been without my adsl service for 2 weeks now, a problem cosidering i work from home online!</p> <p>I have comminicated with your call centre on a daily basis for the last week. I have reset my router and followed the "one size fits all" prompts offered by various call centre agents which did nothing. I then went to telkom store @ greenstone to test the router which performed normally there.</p> <p>Folling this I again contacted the call centre to inform them that the problem was not my equipment but rather with the line. I have recieved ref numbers and esculation numbers [418crk19086 and 887282] and been PROMISED that technical will phone me and still i wait..</p> <p>Either the agents have no will the help or they have no clue how, but neither is acceptable to me anymore.</p> <p>Proudly boasting that the adsl service is one of the most stable and reliable seems pretty shallow to me.</p> <p>This represents the 3rd time i have encountered this "broken service" and i want it desperately to be the last, one way or another..</p> <p> </p> <p> </p>