Telkom ADSL Horror

I Requested a change of line speed ADSL from 10 meg to 40 Meg. The Service centre in April confirmed that the upgrade was activated however a Month later we still did not have any internet at all and Telkom has since not credited the account after logging numerous request for the Payment of R1350 to be reversed. Ref Nos for fault logging ************ it is clear that Telkom could not supply the line speed as requested.

E Jacob Telkom