Telkom ADSL horrific line speed always

<p>We have had a Telkom ADSL line for two and a half years now. For 2yrs we had a 4mps line that 99% of the time had a line speed ranging between 1,2mps and 1,8mps.</p> <p>Telkom told us to report the line endlessly, and it has never got any better. Sms updates would be completely random, sometimes 1 month later than when the technician was out and told us it was repaired.</p> <p>Telkom has also refuses to disclose what their “data throttle limit" is on our "uncapped" line. Therefore we also cannot manage the data usage etc. with 3 teenagers and Showmax etc.</p> <p>Telkom advised us to upgrade to an 8mps line in order to increase line speed and data throttle limits. This obviously costs US more.</p> <p>WE STILL ARE GETTING THE SAME SHOCKING LINE SPEED OD 1,2MPS TO 1,8MPS. WHY SHOULD WE HAVE TO CHANGE TO FIBRE, PAY DOUBLE ON TOP OF THE UPGRADE TO SOLVE THIS PROBLEM?</p> <p>How does a business such as Telkom enable them to operate with such impunity? Heaven forbid we dont pay for one month, yet they can continue to operate by charging us horrific data rates in SA and then on top of this provide a shocking product! You would think that at these high rates that they would at least provide a first class service. </p> <p>Telkom now offer a new fibre business called Openserve, I wonder if we are going to continue with the same shocking data costs coupled with shocking product and support?</p> <p>I guess that it is time to cancel the agreement based on Telkom breach and move on to a better product and service. In with the new, out with the old.</p>