Telkom Adsl Fiber useless

<p>TO WHOM IT MAY CONCERN</p> <p>About 4 months ago we decided to change from Mweb to Telkom & went for the fibre line 100mbs uncapped at the cost of well over R3000 per month.<br />To be quite honest, we have been terribly disappointed with the service. We are paying for a high speed fiber line & there are times when the speed is slightly over 10mbs.<br />We are basically paying for a service that we are not getting.<br />Our line has been down now for 4 days & after phoning numerous times we are told that all technicians are on holiday & that there is one who is working & obviously sorting out all the problems.<br />This is clearly inadequate.<br />I am sure that Telkom will bill me for the full amount, just like every month irrespective of holidays or no holidays.<br />I am now considering going back to Mweb.<br /><br /></p>