FS
Fanus S
1 reviews | Active since Nov 2009
03 Sept 2015, 10:58
Telkom ADSL Faulty for 2 days
On 1 September 2015 I have reported my ADSL line as faulty via 10210. I have also tried Twitter. HelloPeter is now my only other option. If this carries on I will rather move to another ISP since Telkom is simply ignoring me and not even following up. I work from home and rely on the Internet for this. You Telkom are now affecting my income. I do not expect to pay you until my service is restored.
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Telkom's replyOfficial
03 Sept 2015, 11:08Hello howdous,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141929
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141929
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply03 Sept 2015, 11:08
Official
Hello howdous,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141929
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141929
Kind Regards
Zulfah
Telkom Social Media Team