1 reviews | Active since Dec 2016
Telkom ADSL Fault Log
<p>On the 9 December 2016 i logged my first fault on my personal ADSL line that is not working. After many phone calls to Telkom Technical department and beeing prommissed by various call centre agents that the technicians are working on the problem, we are on the evening of the 28 December 2016 and still no ADSL. WHY IS MY ADSL NOT WORKING AND WHY HAVE NO ONE FROM THE TECHNICAL DEVISION NOT CONTACTED ME ABOUT MY REPEATED FAULTS BEEING LOGGED.??????? I WANT THIS PROBLEM ADDRESSED ASAP!!!!!! Telkom will be expecting a payment shortly!!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you TELKOM as it happens, my services got suspended today due to no payment for the amount of R2045.00. Still i have no ADSL i got charged for those services for a whole month plus PRORATE for not having any ADSL!!!!! When is my ADSL going to fixed????? I am trying to run a business, who is going to fit my bill for all the prepaid data i had to purchase to keep my business running????? I want answers and i want it very QUICKLY!!!!!!!!!!
Thank you TELKOM as it happens, my services got suspended today due to no payment for the amount of R2045.00. Still i have no ADSL i got charged for those services for a whole month plus PRORATE for not having any ADSL!!!!! When is my ADSL going to fixed????? I am trying to run a business, who is going to fit my bill for all the prepaid data i had to purchase to keep my business running????? I want answers and i want it very QUICKLY!!!!!!!!!!