RL
Robert L
1 reviews | Active since Dec 2013
06 Jun 2018, 08:48
Telkom ADSL down again, two weeks after the last fault was repaired
Yet again my ADSL line is down. This is now the second time I have to write a review here. It is now two weeks since the fault was "repaired" and yet again my line is dead. The technician apparently repaired the fault yesterday (Tuesday), the fault was reported on Monday and by the time I got home my line was dead again. This is getting ridiculous. I pay a fortune for this line and I do not think that I have had constant connectivity for a whole month since I started with Telkom ADSL. This is costing my money, which can not be recovered , as I now have to buy mobile data. Telkom does not refund me for this. This is unacceptable.
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Robert L's updateReviewer Update
18 Jun 2018, 08:59The service has been restored but is incredibly unstable. The connection drops multiple times an hour. Sometimes for a few seconds and sometimes for a few minutes.
My connectivity issues have been ongoing for most of the year, if not longer.
I have not had a single month this year where I have not had to log a fault or call Telkom for assistance.
RL
Robert L's update18 Jun 2018, 08:59
Reviewer Update
The service has been restored but is incredibly unstable. The connection drops multiple times an hour. Sometimes for a few seconds and sometimes for a few minutes.
My connectivity issues have been ongoing for most of the year, if not longer.
I have not had a single month this year where I have not had to log a fault or call Telkom for assistance.