Telkom ADSL down - 13 days now

Telkom Telkom Telkom *sigh*

Our ADSL has been down since 18 September 2019. It is October now. No clarity on when it will be up again. No communication.

So frustrated with no internet in the house. Telkom will expect full payment for this?! Our Fault Ref is ***8. Deal with it, communicate, give us a discount... do something!!!

I’m a new client and not impressed.