1 reviews | Active since Apr 2013
Telkom ADSL contract cancelled in August 2016 and I'm STILL receiving bills
<p>I've canceled my Telkom account at the Tygervalley Store in August 2016 and sent the cancellation documentation to ********** as instructed. I'm being requested to prove that I've sent the email each month without the actual account being closed.</p> <p>They are STILL sending me bills in November 2016 in spite of the fact that I've emailed them and attached my cancellation document again and again as requested.</p> <p>@Telkom please cancel this account already, I'm not interested in doing business with you and I don't intent on paying these bills, these charges needs to be reversed after my cancellation date, due to the fact I'm not using your services</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Ps. This is still not resolved tell on. I keep getting told the correction will be on next month's bill. And today I found out that yellow blacklisted me. Thanks for nothing
Ps. This is still not resolved tell on. I keep getting told the correction will be on next month's bill. And today I found out that yellow blacklisted me. Thanks for nothing
