BG
Brendan G

1 reviews | Active since Feb 2015

01 Feb 2015, 18:45

Telkom ADSL cant even supply respectable speeds

Hi,<br> <br> I have had the Telkom repair team out about 10 times to resolve the low ADSL speed, it is so bad that I cant even run Speedtest to get results it is so slow, so much for a 4 mbps line. Its amazing that this is their core business and they cant even provide proper service, it doesnt matter raising a fault because the technician just changes the line and says that there is congestion on the line.<br> <br> So painful and there is nothing to be done to get any further. Cant be that hard to upgrade if there are so many customers suffering bad service.

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Replies (1)
Telkom
Telkom's reply04 Feb 2015, 11:17
Official
Hello brendangunn,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85696.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team