Telkom adsl cancellation
I have filled in the forms to cancel my account that was paid in full (Sent: Friday, 29 January 2016 3:11 PM). Got confirmation that they have received my email. I kept on getting invoiced so went to the Telkom store in Sea Point. They said it will be sorted. So I emailed to find out if it is cancelled but no response. I have a paper trail of all the correspondence. Just received my account for April. I'm really not happy with this service.
Hi Coenie,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the Cancellations Desk will contact you.
Your social media reference number is SM229368 .
Regards,
Joshua
Telkom Social Media Team
Hi Coenie,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the Cancellations Desk will contact you.
Your social media reference number is SM229368 .
Regards,
Joshua
Telkom Social Media Team