1 reviews | Active since Aug 2013
Telkom ADSL - Breach of contract
<p>I have logged several queries and enquiries with both Telkom and Hello Peter - finally I have decided to cancell my account with Telkom because they are breaching or contract with regards to what I am paying and recieving - now I have once again seen service fees on my billing and have not heard a word about my cancellation - I need to know if this cancellation has been processed since all forms were send through numberous times - Telkom is not responding or answering and it does not help phoning because you either hold on forever or the call centre agent is clueless - I am so fedup with Telkom and if this continues I will stop all future payments since according to me this has been cancelled - if Telkom disputes this I will go to court over this since I have had it with the horrible service and complete disregard for their clients </p>
Good day Irene,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Irene,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I have still not had any feedback with regards to several complaints logged through Telkom, I do not know what to do any more
I am now going to start looking for an ombudsman to resolve this
I have still not had any feedback with regards to several complaints logged through Telkom, I do not know what to do any more
I am now going to start looking for an ombudsman to resolve this
