Telkom ADSL and WIFI does not work
Telkom installed an ADSL line and modem. After installation it did not work. Fault was reported and repaired. it worked for a couple of hours and then the modem stopped working again. After complaining and phoning several times the ADSL line also went off. Eventually went to a telkom branch and appointment was made for this morning, but nobody showed up. Are now supposed to pay for Wifi for February but never had the service working for longer than a couple of hours.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Mar 2015, 13:29Hello kobusm100,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM93580.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM93580.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply03 Mar 2015, 13:29
Official
Hello kobusm100,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM93580.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM93580.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team