jJ
johanblue J

1 reviews | Active since May 2016

17 May 2016, 17:10

Telkom ADSL and Telkom Service the pits!!!

<p>My Telkom ADSL has been off since Sunday. I phoned them twice for assistance. Everytime the staff member is unable to help, and tell me that someone will call back, which never happens. I am now at a point where I will probably end my relationship with Telkom and move to another service provider.</p> <p> </p> <p>Then I had another request. I want to know what my monthly data usage is. I was told to do it online. On the internet they ask me for a username and password. My username and passport (which I wrote down) is not working. So I phoned again, to ask for the username. They give me a username, and that does not work either!!!!!!!!!!!</p> <p> </p> <p>So I am really frustrated with your inept service and staff. </p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 11:22
Official

Hello johan-bezuidenhout

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.