Telkom ADSL 4Mb line , less than 25 kbps

so about 2 weeks back i upgraded my line from 2 mb to 4mb <br> i have been getting ********** speed , between 15-45kbps , log a complain with telkom with fault number 814crk160915 on the 17th of September.<br> <br> needless to say , speed has gotten worse and am yet to hear back about a resolution , as yet still no tech assigned to resolve the problem, guess what , until such time as i start seeing results, i aint gonna pay.<br> <br> <br> hmm wonder if icasa can do anything about it???