Telkom ADSL

I recently switched from Cell C to Telkom, because of better deals and what not. My experience with their mobile coverage were and still is better for me personally and I have no hiccups.

With that being said I did not know trying to get home Adsl coverage would be sooooo difficult!

We recently moved to an area where no other company but Telkom offers internet connection. A few weeks before we moved we logged an order for an adsl line, thinking the earlier we get that done the quicker we'll have internet when we move in... Safe to say it was nothing like that at all. A month after moving into our new house we're still internet-less.

3 days ago open serve came to install our line and we've been on the phone for hours each day to try and activate it. We were told that someone from telkom will call us back within 48hours...2 days after this, we still haven't received a call btw, we call them again... The woman on the other end of the phone says that the 48hours will only be over within 3 days from the initial call.

You're being send from Sales to technical support, back and forth, the one has the correct address the other one doesn't, the one says this must happen for the internet to be activated, just to get a different story from the other one.

And then when you rate them, they are extremely taken a back by your poor rating. Also one of the rating questions was: Is your internet activated :(

NO, IT'S NOT!

Would NOT recommend, at all!