Telkom Adminplus insurance

Goodmorning

I wanted to let you know that i did send the bank statement as they asked over the weekend No reply from them and thier email address is *** These people they do not care that you have a phone or not becouse now im working without phone thier Sarvice is so poor Hanny your Sarvice it very poor it been 6 to 7 weeks now and they busy reject my claim and now I sent all the documents that they needed but still i get a poor Sarvice please help

My claim number 134855