Telkom - Admin team that lies 1st then thinks - any excuse to get out of contractual responsibility

Never have a encountered or dealt with such a ********** lying admin Team like Telkom. They lie to customers to get out of contracts and they demand payment due to their *********** workers.

Issue/Experience 1) Advising my router is out of warranty when it was bought in Feb 2022 this year 2) Insisting on a balance owed and locking any progress to take or transfer my fixed home line due to a balance of +-R180 due to their *********** cancellation team being late in processing it by 15 days and I have given notice on time. 3) Due to point 2 above - they *********ing me to pay to clear their system but ok adding on more mobile contracts and taking my debit orders (Sick company)

This is terribly disappointing from a company and in the last 3 years it has really deteriorated. Not even an email to complain because they know their staff is not trained or processes organized to follow-up on emails and read complaints. So sad