Telkom adds Incorrect Data Bundles on Mobile Acc

After visiting a Telkom Branch and changing my add on Data bundle from Telkom Networks to All Networks data the previous bundle was never removed causing me to pay for 2x 1 GIG Data Bundles. I then called the Telkom Call Centre and asked that this be removed and rectified with 1x 3GIG Data bundle, they then added a 2Gig Data bundle, so then I ended paying for 2x 1 GIG & 1x 2GIG Bundle which are far more expensive in total than 1x 3GIG Bundle. I am now fedup trying to rectify this. I spoke to a Consultant (Call Centre) who assured me it has been fixed and that I will be refunded for the incorrect billing end of October and that I now have 1x 3GIG bundel added to my monthly reocuring add on's. After loging in with my account in the Telkom app ...... guess what, still 2 x 1GIG Bundles on my account which a am paying for! Can someone please just remove all reocuring Data bundles and Add 1 ...... Just one 3GIG Data bundle reocuring. This is really so frustrating to say the least! And I would like a full refund of the incorrect data bundles assigned to my Contract ASAP!