Telkom activation not happening

I have been trying to get fibre installed since last year, paperwork has been misplaced twice and then Vuma ordered from their side and that order has gone missing. In the interim I ordered through my ISP Telkom and that order went missing as well. I have now placed another order to migrate from ADSL to fibre. Vuma has brought their side, they have installed the CPE and given me the object number they have also followed up and called to find out why I am not active on the network yet. I have placed numerous calls to Telkom and get a different story everytime I phone. This has gotten to a point where I a customer of 10 years am ready to call it quits and go to a provider that wants to help me. Object number: VT-BCN-OB-0392 The most recent ref numbers and order numbers I have are: ********** 61A ********** 9 148 ********** 68 We are clost to going on 4 months of this struggle and to this day still no resolve in the matter. Regards Angie van Loenen