FR
Ferdinand R

1 reviews | Active since Jun 2015

29 Nov 2015, 20:25

Telkom activated barring on my number

From the 4th of November 2015 I cant receive phone calls or sms from any other network except Telkom mobile,<br> <br> The matter was reported on the 4th of November with the following case number: ***2. Matter was still not resolved. After numerous phone calls, on the 17th of November incident 751900 was logged again.<br> <br> Today is the 29/11/2015 and I still battle with Telkom to fix their mess up! <br> <br> Can someone please get back to me? What is the problem?<br> <br> If I phone 180 NO ONE SEEMS TO CARE OR TO HELP, the only response you ever get from them: We will escelate your problem. I also asked for assistance via their Facebook page and again only promises.<br> <br> I just want to highlight that I am a paying customer and expect service in this regard.<br> <br> Can someone please get back to me and I am not interested in: Your query has been submitted to the relevant department, that line is being used since the 04/11/2015.<br> <br> Ferdi<br> [Email Removed]

0
Replies (1)
Telkom
Telkom's reply30 Nov 2015, 01:44
Official
Hello Ferdinand83,

We sincerely apologize for the delay.

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM152876

Regards,
Ntokozo
Telkom Social Media Team
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