Telkom acting a bad Faith and Care less

A simple request for my DATA package has seen me talk to several people just to be given different answers and asked the same questions over and over. Firstly- Telkom to me - Because of Covid-19 our response will be delayed. (Okay I understand) Secondly -Telkom to me- We apologise Sir, we will speak to the sales person and sort your Data issues out Thirdly - Telkom to me - No we don't owe you Data Fourthly- Telkom to me - we have listened to the Sales recording and we owe you Data Fifthly- Telkom to me - No we don't you Data Me to Telkom -Okay please talk to your people and settle this matter. Better yet, send me the recording as I specifically remember what I was sold. Telkom to me - Case close Me to Telkom - Can I have ETA on the recording I asked for? Telkom no reply.