TE
Tony E

1 reviews | Active since Dec 2011

25 Sept 2016, 08:37

Telkom - Achieveing New Lows!!

<p>I have been trying to get copies of my statements for SARS since June with no luck. Every promise from this organisation has NOT been kept! In frustration I tweeted that if they cant provide service to cancel my account. Lo and behold, the imbeciles actually did that without written confirmation. Now they expect me to take out a new contract!! Refused and said they must re-instate my existing agreement (Note that they didn't cancel the existing contract, just the one that was finished) Get SMS that case resolved but still not on the network. How are we as paying consumers supposed to deal with such inefficiency?</p> <p> </p>

0
Replies (2)
TE
Tony E's update26 Sept 2016, 18:41
Reviewer Update

Hi Noleen. What is the plan? Who will be contacting me and how? Sorry but I have had too many empty promoses from Telkom

TE
Tony E's update27 Sept 2016, 12:17
Reviewer Update

Still nothing!! I feel the English Dictionary now lacks sufficient words that can describe the magnitude of the inefficiency and lack of customer service you display!! I feel that since this is your attitude towards me as a customer then I would like to be contacted regarding the cancellation of my other contracts with Telkom.