Telkom Accounts Department worthless

<p>Debit order returned reason being money moved between accounts . Debit order only put through the 2/5/2017 by Telkom due to public holiday. As soon as i became aware of the returned debit order i paid Telecom immediately via eft 5/5/2017 @ 8:16 am. I emailed Telkom ********** and they confirmed receipt of email and proof of payment. Today is the 12th already and still I am getting messages from Telkom wanting to suspend my service. I phoned this morning and according to the agent Telkom has not yet received the money and worse they want to charge me an additional R200.00 because the debit order was returned. Is is truely *********.</p> <p>Please advise urgently.</p> <p> </p>