1 reviews | Active since Mar 2014
Telkom accounts department issues again.
I Canceled my Telkom line in Oct 2015 within the 30 day notice period as i was moving house. After a few issues (Good old Telkom ) and a post to hello peter it was all sorted out.<br> <br> Sadly i have been getting bills since then via email and have tried to contact the Telkom call centre repeatedly since then to let them know about the bills still coming in to no answer and that ridiculous song playing over and over again. <br> <br> Now i have been handed over to there dept collectors for \monies outstanding to them\"? I paid my final month, I gave you your 30 Days notice and i was called by a member of your team to finalize the cancelation and i asked then if there was any money owing to a reply of \"no\", and now almost 3 months later i get this?<br> <br> Please Telkom do something about this. There has been a mixup in your accounts department and now i am the bad guy? I see that this happens a lot and hope this issue will be fixed soon. <br> <br> This was my reference number for the cancelation problem the first time SM158889."
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194783.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194783.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
