RA
Reyaad A

1 reviews | Active since Mar 2009

05 May 2017, 10:28

Telkom Accounts Department ***********

<p>Nightmare experience with Telkom call centre agents is all I can say. The staff is either *********** or there hands are tied and all they can do is provide clients with pre scripted solutions.</p> <p>I have emailed proof of payments for my accounts to two different individuals for escalations to correct my account, only to receive my statements still showing that my accounts are in arrears. Oh and the added bonus we will keep your line suspended until the debt collection department feels that they want to do some work and update your account.</p> <p>This has got to be the worse service provider apart from Glo-Cell that I have dealt with.</p>

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