Telkom Accounts department
<p>I have had the worst ever service from telkom accounts department.</p> <p>I pay my monthly account via Telkom’s online billing. Last month I notice that my payment was not deducted and it showed that I have not pay my previse month account. I phoned Telkom’s account department on 10210 and the person that assisted me explained that they had a problem with their online billing and once the problem was sorted that it will reflect the my payment was done. </p> <p>My Telkom service is now suspended and if I try to phone 10210 it tells me that my services is expended and that I must mail my account quarries to ********** and the call ends after that.</p> <p> </p> <p>I have mailed Telkom now 4 times in connection with this problem and also added my transaction to prove to them that I have paid my account.</p> <p> </p> <p>Till now no one from telkom has come back to me or just send a reply that they are working on this problem.</p> <p> </p> <p>I don’t know what to do from here as I cant phone them and mails to them does not get actioned</p> <p> </p> <p>I truly think that there is no one working at Telkom and that’s way nothing gets done</p>