Telkom accounts

We had an account with Telkom through Vox. When we moved house we canceled the contract. It took us more than 2 years to get telkom to stop the account, because if very poor service. We have been handed over and when I send them proof from Vox we thought this account was canceled. I also insist they pay me back the amount that I paid while the matter was attended to. Suddenly this account just disappeared from my telkom profile and after several emails I am ignored. Reference nr #*** dated 2/9/2022.

Then I canceled my LTE account with them account nr *** in sept. I gave a month notice. They stopped the service 2 weeks later, on my profile is says R0 balance and we do not have any account with Telkom, but now again I was handed over for R800 owing. What must I do. We have been to Telkom branches, several emails and phone calls, and still nothing luke in zero get resolved.

Can you please help me. I want to buy a car now but because of Telkom I have to sort out this matter first.

I am so tired of their absolute poor service

Daleen Botes