NL
Nicolaas L

1 reviews | Active since May 2012

16 Nov 2015, 09:11

Telkom accounts a mess, every month!!!

Telkom, I have paid R580, end last month at the Post Office in Rosebank, as been agreed when I signed an agreement with you for my 2mb ADSL line. Now you disconnected my service, have a look at your records and re-instate the service. <br> <br> It is impossible for you to resolve my account, and I will have to move over to an ISP to let them suffer with you, because I had it, you are not capable to resolve one small issue, which you created, this is insane. I cannot spend 9hours every month trying to resolve my account.<br>

0
Replies (1)
Telkom
Telkom's reply16 Nov 2015, 11:13
Official
Hello NicbuyL,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number is SM149137.

We sincerely apologise for the inconvenience.

Kind Regards,
Colleen
Telkom Social Media Team