EW
Elza W

1 reviews | Active since May 2017

06 Jul 2017, 11:01

TELKOM ACCOUNTS !!!!

<p>Good day</p> <p>I was wonder how does the accounts for Telkom ? I really don't think the people that does accounts know what they are doing !!</p> <p>Last week monday I made a call to Telkom about my account that is despended. With further inquiry I found out that they billed me through. My account is normally +-R780.00 per month. Now the account is R3 401.00 per month. I do not make any calls from the phone all my calls is diverted to my Cellphone. </p> <p>I logged a despute about my account and still waiting for Telkom to come back. Ref number ********** 5. It is thursday, still no reply from Telkom and my phone is still out of order.</p> <p>I called Telkom tuesday with no success to sort out my phone. The call was at account department then this one then that one for a whole hour.</p> <p>I found out today that they billing my office account to our home account. </p> <p>The people that does the accounts can't read. Just wonder were they can go for reading lessons. </p> <p>NOW I SIT WITH NO PHONE AT HOME WHAT NOW !!!!!</p> <p> </p> <p> </p>

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Replies (1)
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Elza W's update07 Jul 2017, 17:16
Reviewer Update

I think Telkom has long fingers just to bill me the wrong amounts. I am sure they are after more money for their pockets. :-( :-(