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Juan S

1 reviews | Active since Aug 2018

16 Aug 2018, 09:23

Telkom accounts

I move to a different address(May2018) and requested for my adsl line to be moved(Paid them on 28 May for may usage) but it never happened.Request to cancel adsl service to move to LTE but also cannot happen because of a outstanding amount after I moved and DID NOT use the service and got billed anyway .Dispute Ref: ********** 0

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Replies (1)
Telkom
Telkom's reply21 Aug 2018, 14:21
Official

Hi

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

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Hazel

Telkom Social Media Team

Best regards,