Telkom accounts
Cancelled a contract after 1 year with no signal, had an arrangement to pay the mobile phone monthly and now everytime they take the full amount on a debit order, have been sending emails, tried contacting the responsible person, no answer. I have been reversing the money on my account from July, which i do not get any respond from Telkom.
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Telkom's replyOfficial
01 Feb 2016, 08:47Hello fiances,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194816.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194816.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply01 Feb 2016, 08:47
Official
Hello fiances,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194816.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM194816.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team