Telkom Accounting Mess! ***)
<p> </p> <p>I am very disappointed with Telkom over the SMS below which was sent to me as regards a landline that I have discontinued using since November 2016: Dear Valued Telkom Customer. Your Telkom account, ********** 38094 balance is R6,641.82 this month and is due on the 27-03-2017. Please ignore this message, if you have already paid. Thank you.</p> <p> </p> <p>Again as I have reported here, I have left the house where this landline is since the first week of November 2016 and informed Telkom a month before that about this. Up till this moment, I am still been sent a bill for services I no longer use! An email was even sent as regards this in December 2016 as indicated below.</p> <p> </p> <p>Please resolve this and expunge this 'unpaid bill' off my account.</p> <p> </p> <p> </p> <p> </p> <p>From: HelloPeter Telkom ********** /> Date: 15 December 2016 at 2:57:29 PM SAST<br /> To: ********** ********** /> Subject: Hello Peter Escalation: AI ********** / Telkom Account Query</p> <p>Good day</p> <p> </p> <p>Thank you for making contact with us via the Hello Peter platform,</p> <p> </p> <p>Kindly note that we have gone through the account and see the November invoice has been billed correctly,</p> <p> </p> <p>As the last time the services were used for telephone number ********** 451 was the 9th of November,</p> <p> </p> <p>We can however assist with having dispute logged for the December invoice as this is when the new number was being used.</p> <p> </p> <p> </p> <p>Regards</p> <p>GS</p> <p>Telkom Social Media <br ********** /> </p>