Telkom Account still active - After cancelation

I went into the Telkom Branch to cancel my account with Telkom which was 30 days ago. They made me complete a cancelation form took copy's of my ID and even gave me this reference number that the cancelation instruction was auctioned on their side: AI***<br> <br> Now they tell me they cant do anything about this and cant help me - And they are still billing me for a service that I cancelled more than 30days ago..... <br> <br> This is not on!<br> Please how do I get my money back and how do get service to cancel this line with Telkom???<br> The Telkom Branch in the meantime closed down and I cant drive 300km to the nearest branch which is Bloemfontein to action this - They will not be able to assist anyway? <br> <br> Please help??