Telkom Account Paid Up Yet No Service

3 days today trying to get my data line activated. On Tuesday my line went off with an sms saying I'm reaching my credit limit then the line got disconnected. I called in on Tuesday (14 Apr 2020), the funds were traced then I was informed that the line would be reconnected within the next 5 hours. The following day (15 Apr 2020) the line is still not active I called again this time I was informed that the line would be reconnected within the next 24 hours. This morning (16 Apr 2020) earlier I called again I was informed that the matter was escalated to the credit department and within the next 5 hours my line would be back up. It's now 6 hours later and still nothing. I do not owe them anything and yet my service is still not active can someone please just take me serious.