Telkom Account Not Cancelled After 4 Months

I keep getting billed even though the cancellation request is on my account. I keep following up and nothing gets done. Please just cancel my line!<br> <br> Timeline:<br> 30/11/2015 - Submitted cancellation docs to [Email Removed] - received reference RNP***<br> 10/12/2015 - Received no feedback. Created complaint on HP - got call that day from Lebogang Molemi saying all was in order<br> 06/01/2016 - Received bill. Followed up with email to hp_at_telkom - no response<br> 06/02/2016 - Received bill<br> 07/03/2016 - Followed up with email to hp_at_telkom - no response<br> 17/03/2016 - Called telkom billing and spoke to Nonkuruleko. She said it has escalated and I should follow up a week later with mhambin2_at_telkom<br> 24/03/2016 - Sent follow up email to mhambin2 - no response<br> 29/03/2016 - Sent follow up email to mhambin2 - no response<br> 30/03/2016 - Called telkom billing and spoke to Nobukanya Mdlalofe. She create a dispute (for the wrong amount), and said he instructed 'them' to cancel immediately.<br> <br> I do not have high hopes of this happening. Just stop billing me and cancel my line!