Telkom account / MBD

I have been struggling to get help for the past month from telkom mobile but no one is coming in to play , I have made numerous calls to be assisted but no luck . I have been getting non stop calls from a company called MBD in regards to me owing telkom money and I have been listed on the ITC (default) I have contacted telkom to send me an email to show that I am not owing them any money as discussed with Adrian Viljoen Telkom Business Mobile Senior Associate Email: ********** He said they ar busy with investigations to see why the company is calling me , it was confirmed that I don't owe telkom instead telkom owes me as it shows on record and I have also sent an email to request that proof and have cc: ********** to show that I am requesting that information but still haven't received any form of communication from then and now this MBD is calling me every single day asking me about the payment which is now getting out f hand because I can't even spend time with my family in peace as they will be dialing men on stop with private numbers . What bothers me as well is my credit record is affected when I am doing my outmost best best to make sure that it is clean for personal reasons . Buying a house for my family but now I can't due to the default on my name which is not even initiated by me . The company in question contacts are as follows :Kind Regards, Kelebogile Mosikare Customer Service Consultant : Public Sector Tel +27 (11) ********** /6587 Fax +27 (11) ********** 342 Jan Smuts Avenue, Hyde Park, Johannesburg, 2196 Website www.tcrecoveries.co.za

I have also asked the company calling me to go get information where they initially got it to confirm but they refusing and insisting that I pay the amount which I don't even owe , I have spoke to a couple of telkom agents and some say this company is not even a debt collector for telkom and some say it is , so the question now is do telkom agents know what they doing ? No because no one is sending me information they have at their disposable to resolve the issues with the company at hand . In conclusion I need this MBD / Telkom to remove the default they have on me and update my records accordingly