Telkom account impossible to cancel

<p>Over one year ago I sent a fax notification to cancel my telkom account. I then followed up with a phone call to ensure my fax was received. I few weeks later I checked the line to ensure that it was in fact disconnected. The line was dead, but considering the amount of time the line was out of order, it could have just been out of order again! I was then away from the country for 6 months. On my return I discovered that Telkom had continued to bill me. I then physically went into a telkom shop to cancel the line. Now over a year after first advising telkom I am still receiving bills. Not one call has been made on the line in over a year and I have so far advised Telkom 11 times to cancel the line. Twice by fax, once in the shop and 8 times by email.</p>