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Dean E

1 reviews | Active since Jun 2018

12 Jun 2018, 12:03

Telkom account departmnet

Telkom is the worse service provide, id ever came across. I cancelled my voice line in December 2017. which of cause they never done, I then re sent the cancellation letter like March sometime, and again Whoever sits on the other side failed to cancel it, I wanted to apply for some credit and was not approved, when I went online to see what's against my name I found out that they still never cancelled the account. and had the audacity to list my name, when they the one at fault. this is unfair that this type of companies can go around gambling with a person name, and not think anything of it. I have plans and its important plans and here they are slandering my name. please I beg you guys to do something or point me to the correct people / person that can bring justice to this company that just do whatever they want to and don't care about who they bring down in the process.

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Replies (1)
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Dean E's update27 Jun 2018, 14:47
Reviewer Update
Hi Yazied please see below message from Telkom agent. now look how your service agent spells her words. really now is this how you guys run your business?. with that being said i refuse to pay any outstanding fees that was generated over the few months that Telkom failed to cancel in December . if this matter is not sorted out ASAP, IL start seeking legal advice. Hi Due to the cancellation tht was never done last year the account is in collection and bcs of this the account is in collection i asked my supervisor what to do i was advise tht you need to pay up the account in order for the cancellation to be full done it cannot be done bcs you are owing i apologise for this but you cancellation cannot be done while you are in collection