Telkom Account Debacle continues

After years of poor service and huge amounts of time wasted in Telkom stores resolving numerous queries on their accounts, I decided to cancel my Telkom landline. This was in 2019.

Alfonso Stafford of the Kenilworth Centre store assisted me at that time, and confirmed, after speaking to his superior, that the line was cancelled and that the account was settled. No further communication or accounts from Telkom were received since then. Also checking on Telkom's online portal, it confirmed that no such line or account exists, and that no amounts were due in my profile.

Since then, years after canceling the account, I have been harassed by different agencies purporting to be representing Telkom claiming payment due to Telkom, with threats for non-payment to them. These amounts claimed by the different agencies such as VVM, P&P and Nu Debt are not even the same. Nu Debt did not even provide an amount, but just demanded that a payment must be made to them.

I am so annoyed by this continued harassment. Telkom sort your business out. And stop sharing my details with these agencies.