Telkom - account closure- worst service

Issue has been going on for 12 months now. I have been trying to cancel my contract since Dec 2014. That was because I had no wi-fi connection at all &I wasn't going to pay for a service that T can't deliver. I was told I still need to pay early cancellation fees, pay for some month's service etc, which i ended up paying. ended up paying. I spoke to several agents at the 10210 number. Every time I called, I was put on hold for >45min before I even got to speak to an agent. The last time I called, I was on the phone for 2hrs! During each call I was promised that the contract was cancelled (again) and that someone would contact me within 1 or 2 days to confirm this. That never happened. I do not have all the query numbers for the numerous calls I made (but Telkom has them on record?), but here are a few reference no's: ***,***2. I visited the Telkom store at the Bayside Mall several times to cancel / follow-up on cancellation / and dispute the bills I kept on receiving. I have the documents for 3 of these visits. I keep on getting new bills & 6 wks ago I was even handed over to their attorneys. They closed the case & said T had resolved it-I got a new bill last week..