Telkom account cancelled but bank Account still Debiting

<p>Hi,</p> <p>This is really shameful from Telkom what they have been doing for pat couple of month.</p> <p>I have been repeatedly telling Telom mobile that my contract was cancelled in April 2016, and I did settle an account by paying off the complete amount that was been communicated to me by Telkom over the email.</p> <p> </p> <p>Telkom is still running a debit order from my bank account despite letting them know and agreeing that no debit oreder will go off from my bank account.</p> <p>Regarding an Issue I have failed to get any response from them over the email and this is when the matter was escalated to senior management.</p> <p>So at the moment I am chasing them every day but getting no response and no calls from them so far either.</p> <p> </p> <p>I'll appreciate if Hello Peter can get this matter reolved.</p> <p> </p> <p>Regards,</p> <p>Piyush</p>