Telkom Account Cancellation Ignored – Ongoing Billing

Telkom Account Cancellation Ignored – Ongoing Billing and Debt Collection Harassment I have also attempted to cancel my Telkom account multiple times, yet I continue to receive bills from them. Despite numerous emails and efforts to reach out, no action has been taken to close my account. In frustration, I stopped making payments once in hopes of prompting a response. Instead, Telkom app**** credits to my account and eventually handed the matter over to their debt collection agency, Nudebt.

Nudebt has been equally unhelpful, simply stating that I must resolve the issue with Telkom directly. I have e-mailed every Telkom address I could find, but I have received no meaningful assistance or resolution.

This experience has been extremely frustrating and stressful. I strongly urge others to think twice before signing up with Telkom. Based on my experience, they appear uninterested in customer service and seem focused only on collecting money that is not theirs —regardless of whether the account is active.