Telkom account

<p>Good day</p> <p> </p> <p>I took a P9 lite on 28 October 2016. I told the salesperson helping me I want no extra charges. I just want to pay the R199 monthly. He said that is fine. So imagine the fright I got when I saw my December invoice. I had to pay R550 extra for data charges. I emailed him asking him what is going on. He is ignoring me since then. I have sent numerous emails. No reply. Then I got my January statement. Another R200 that I had to pay in data fees? Again I sent emails still no reply. Last week I phoned telkom asking them to check if there is any extra data usage on my account. They said no. Imagine my surprise when I got my my invoice today that I have to pay another R350 extra on data charges. I am utterly and truly dissapointed in Telkom. Is there no way I can cancel my accounts with them because I am sick and tired now.</p> <p> </p> <p>regards</p> <p>Charlene</p> <p> </p>