MP
Marc P
1 reviews | Active since Nov 2016
02 Oct 2018, 10:06
Telkom account!
Can somebody from Telkom please help me??? My internet line has been giving me endless problems! I log a fault every week, month in and month out ... i have stopped paying Telkom as i find no use for it. I keep on getting reference numbers etc etc but my problem is still not solved! For 2 months my line was "disconnected/cut". I now wanna pay them but they wanna bill me for those 2 months! Last month i spoke to a consultant to resolve this...but instead she put me on a new package and i did not approve it. I wasnt even aware of it till i received an email. I still owe Telkom but they activated my line again. All i want to do is pay Telkom what i owe them and continue with my "struggling internet service". Who can i contact to resolve this??? Im fed up already!
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Replies (3)
Telkom's replyOfficial
27 Oct 2018, 09:33Good Day Marc
Thank you for making contact with us.
We are missing some vital details pertaining to your query , due to Hello Peter Policies this may only be provided via private messages, the affected telephone number, fault ref and day time contact number.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply27 Oct 2018, 09:33
Official
Good Day Marc
Thank you for making contact with us.
We are missing some vital details pertaining to your query , due to Hello Peter Policies this may only be provided via private messages, the affected telephone number, fault ref and day time contact number.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
MP
Marc P's updateReviewer Update
27 Oct 2018, 10:16 ********** 066. My internet is on but they now say i owe like R4000 or something, it was suspended but its back on. So i dont understand this. I know i owe for like 4 months. Not this crazy amount on my invoice.
MP
Marc P's update27 Oct 2018, 10:16
Reviewer Update
********** 066. My internet is on but they now say i owe like R4000 or something, it was suspended but its back on. So i dont understand this. I know i owe for like 4 months. Not this crazy amount on my invoice.
MP
Marc P's updateReviewer Update
27 Oct 2018, 10:17***. My internet is on but they now say i owe like R4000 or something, it was suspended but its back on. So i dont understand this. I know i owe for like 4 months. Not this crazy amount on my invoice.
MP
Marc P's update27 Oct 2018, 10:17
Reviewer Update
***. My internet is on but they now say i owe like R4000 or something, it was suspended but its back on. So i dont understand this. I know i owe for like 4 months. Not this crazy amount on my invoice.